Privacy Policy for champnano.com
1. Introduction
At champnano.com (“we,” “us,” or “our”), protecting the privacy and security of our users and visitors is a central priority. We are committed to ensuring that your personal data is handled with the highest level of care, transparency, and diligence in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), along with any other laws relevant to data privacy.
This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information when you interact with our website or use our services. We encourage you to read this policy carefully to understand our practices and your rights regarding your data.
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all personal data collected by champnano.com through our website and associated services. We operate as the data controller for the purposes of the GDPR, which means we determine the purposes and means of processing your personal information.
For residents of California, we are considered a “business” under the CCPA and assume responsibility for the collection and use of your personal data. If you are using the website as a business customer, some provisions of this policy may not be applicable.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
Information about your interaction with our website, including your IP address, browser type and version, pages visited, time spent on pages, referring website addresses, and other diagnostic data collected through automated means.
b. Account Data
Information provided during registration or account creation, including your full name, billing and mailing address, email address, telephone number, and account credentials.
c. Profile Data
Data you provide to personalize your experience on champnano.com, including preferences, past purchases, shopping behavior, and feedback.
d. Communication Data
Records of inquiries, support tickets, emails, call recordings, live chat transcripts, and other communications you send to us or have with our team.
e. Technical Data
Device-specific data such as device type, operating system, browser system settings, screen resolution, language preferences, and configuration data.
f. Transaction Data
Details related to purchases made through our site, including billing address, partial payment card information (handled securely by third-party processors), shipping details, and order history.
g. Preference Data
Marketing consent status, newsletter opt-ins, communication preferences, interests in particular products or categories, and data analytics derived from your consented interactions.
4. Legal Bases for Processing
We process your personal data only when there is a lawful basis under applicable data protection laws. These bases include:
– Consent: Where you have voluntarily provided your personal data and agreed to specific uses (e.g., subscribing to newsletters).
– Contract: Where processing is necessary to enter into or perform a contract with you (e.g., to fulfill orders).
– Legitimate Interest: For our operational needs, such as website analytics, fraud prevention, or improving our services, provided these interests do not override your rights.
– Legal Obligation: When required to retain or disclose your personal data for compliance with legal obligations or in response to lawful requests by public authorities.
5. Your Rights
As a data subject under GDPR or a consumer under CCPA, you have the following data protection rights:
– Right of Access: Obtain confirmation and copies of personal data held about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
– Right to Restriction of Processing: Limit how we use your data in specific cases.
– Right to Data Portability: Obtain a machine-readable copy of your personal data or request transfer to another provider.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: If consent is the basis for processing, you may withdraw it at any time without affecting previous lawful processing.
– Right to Non-Discrimination (CCPA): You will not be denied goods or services or incur different pricing based on exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement commercially reasonable and industry-standard technical and organizational safeguards to secure your personal data, including:
– End-to-end encryption for communications and data storage;
– Multi-factor authentication and access control protocols for internal systems;
– Regular data backups and disaster recovery processes;
– Staff training in data security and privacy practices;
– Network security infrastructure such as firewalls and intrusion detection.
7. International Transfers
Your data may be transferred to and stored on servers located outside of your jurisdiction, where privacy protections may not be equivalent. Where such international transfers occur, we rely on appropriate legal mechanisms including:
– Standard Contractual Clauses approved by the European Commission;
– Adequacy decisions for countries recognized as providing adequate protection;
– Certification schemes or binding corporate rules where applicable.
We take all necessary measures to ensure your data is treated with care, under safeguards compliant with applicable data protection laws.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy or as required by applicable law. Typical retention schedules include:
– Usage & Technical Data: up to 2 years;
– Account & Profile Data: for the duration of your account and up to 6 years afterward for legal and audit purposes;
– Communication Data: 3 years after last contact;
– Transaction Data: 7 years to satisfy tax and accounting obligations;
– Preference Data: until consent is withdrawn or data is no longer necessary.
Once retention periods have expired, data is deleted or anonymized in accordance with our internal policies.
9. Cookie Policy
We use cookies and similar technologies on champnano.com for various purposes, including:
a. Essential Cookies: Necessary to enable you to navigate the website and use features such as secure areas and shopping carts.
b. Functional Cookies: Enhance your experience by remembering preferences like language or region.
c. Performance Cookies: Collect anonymous data for site metrics and performance improvements.
d. Analytics Cookies: Measure user interaction using tools like Google Analytics.
Our use of cookies is governed by your consent, where required by law. You may opt in or out of non-essential cookies through our cookie consent banner or settings tool available on the site.
10. Cookie Management and User Choices
You may manage or disable cookies through your browser settings. Depending on your location, our website will provide a cookie consent mechanism compliant with both the GDPR and CCPA. This allows you to:
– Reject all but essential cookies;
– Customize cookie settings by functional category;
– Withdraw cookie consent at any time.
For California residents, the “Do Not Sell or Share My Personal Information” link enables you to opt out of any data sharing for targeted advertising.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If you are under 13, please do not use champnano.com or submit any personal information to us. Parents and legal guardians who believe that we may have collected such information are encouraged to contact us at [email protected] so we can take appropriate steps to remove the data.
12. Policy Updates
We may revise this Privacy Policy periodically to reflect legal or operational changes. Substantial modifications will be communicated via the website or, where required, by direct notification. Continued use of champnano.com after such changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:
Email: [email protected]
Website: https://champnano.com
We are fully committed to complying with all applicable privacy regulations and ensuring that your personal data is protected. Please don’t hesitate to reach out with any privacy-related concerns—we are here to help.